Feature Article
Why Agentic AI is Everyone's Governance Issue
How agentic browsers break digital strategies, displace workforces, evade security controls and amplify harm to create governance challenges for everyone from the board to the engineering team.
By James Kavanagh
At first glance, it seems simple and compelling. Click a button and Perplexity’s new Comet browser could handle your Amazon shopping for you. No more scrolling through endless product listings, no more comparison fatigue, no more missed special deals. The AI agent in their Comet browser can search, evaluate, and purchase on your behalf at just the right time for the best price. A digital assistant that actually assists.
But Amazon’s legal team see it differently. On November 4, 2025, they filed a complaint against Perplexity, painting a picture of an AI that “covertly” accessed customer accounts, disguising its automated activity as human browsing. Amazon’s lawyers didn’t mince words suggesting that “this wasn’t innovation, it was trespassing, even if that trespass involves code rather than a lockpick.”¹